Thursday, October 13, 2016

the interview and orientation - part 1

I arrived to the interview on time, and for some odd reason, was really happy to be there.

The people in personnel were very nice and genuine.  I appreciated that.   The woman I spoke with sat me down and started her spiel.    "What job are you interested in again?"   Didn't we already go through this?  READ my application.     I told her that I was mainly interested in a cashier position.   It seemed to be the busiest job in the store, and I need a busy job.  I guess a lot of people that work don't actually like to work.  I do, and most of the dissatisfaction I have with previous jobs has been when there was nothing to do.    I'm not into physical labor, and having had MS for the past 15 years, I probably wouldn't do well with physical labor.  I admire those who can/do.

When I agreed that it "sounded" like something I would enjoy, we proceeded to the interview portion.  "There is only one question."   Uh-oh.   "Describe a time when you went above and beyond to provide excellent customer service."    "Hmmmm. Let me think.    There have been so many times.  Do you mean excellent customer service according to me? Or according to the customer?   You know darn well that no matter how far you go for people, some people are never satisfied.     I went on to explain -with much detail - a time when I had provided excellent customer service.

Evidently, my answer was satisfactory - or - they were really desperate for employees - because I was offered the job.    When I agreed, the paperwork process began.  They said they would have to do a background check (no drug test), and that they would let me know.     Two hours later they called back, and said I had passed the background check (duh), and wanted me to come in for orientation.

I went in for the first part of orientation.  This consisted of more paperwork only.  I was given a temporary schedule, pay rate, a locker, log in information for their CBL's (computer-based learning) and for the register.    I was asked to come back later in the week for part 2 of orientation, which is supposed to last 9 hours.    That 9 hours is supposed to include two breaks and a lunch.  Although based on what I have read online from others, I cannot see how orientation could possibly take that much time, especially since there isn't any job training involved.    They never said what to bring or what to wear, and I didn't ask.   Today I'll call and see what's what, and make sure that they really expect me to sit there for 9 hours.

This last visit to Walmart was weird.   The personnel office had several people.  None of the people I met the first time even said "hello".    Another future employee was completing paperwork, so they sat me at a large table to wait.   Sitting directly across from me was the store manager.  He never looked at me or said a word.  

Happy to have a little extra income, I'm unsure as to what to expect in the coming days/weeks.   I've read some hilarious stuff online from current/past Walmart employees... I hope that whatever I experience is as much fun. :-)   

Edit - I did call Walmart to find out what to wear to orientation.  Some people have said you should wear what you will wear to work, since you'll probably be training out on the floor.      But personnel said that I don't have to wear anything special for the first day.      I'm thinkin that a Walmart Sucks t-shirt might not go over too well, but...

OH- on the top of my temp schedule they wrote "part-time".  No.  I applied for full-time.   I asked about that.   Personnel said that for the first 90 days, everyone is considered part-time, and after 90 days, you will be offered full-time.     How can I be sure?   90 days is just enough time for me to help you through the holiday season, and then you could say good-bye.    I am scheduled to work full-time, so why am I not considered full-time?  

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